You have 0 items in your cart. View Cart | Go to Checkout

We are in process of providing the convenience of using credit cards as payment. We currently accept payments by money order, cashiers check or personal check. Please allow up to 14 days for your personal check to clear.

For protection against damage all display cases, Custom and Standard, are packaged and shipped individually. Therefore, shipping charges are based on what is required to ship each display case separately.

To place an order simply proceed through the checkout process and submit your order. You will receive an email confirming the order. Print a copy of this order and send it with your payment (money order, cashiers check, or personal check) made payable to Great Display to our address.

Custom Display, Display and Globe cases ship approximately one week after the order has been received. Orders for Executive Pens will usually ship within one week. Orders for Memory Pens will usually be filled within 1 week after receiving your wood. All orders for Heirloom Ornaments ship in November in order to arrive by Christmas. Please allow additional time around the holiday season.

We accept payments by money order, cashiers check or personal check. Please allow up to 14 days for your personal check to clear. Money orders and cashiers checks allow us to fill your order quicker because no time is required for this check to clear.

Your order with be shipped by one of two methods. We use United Parcel Service (UPS) and the United States Postal Service (USPS).

All products come with a full money back guarantee. For details click on "Warranty" to view our policy.

1.) Place the object you plan to display on a table. If you plan on displaying several items, arrange them in the pattern you would place them in the case. 2.) Measure the overall width, depth and height of the object(s) you want to display. 3.) Add 2 inches to each of your three dimensions. This allows one inch of space on each side between your object being displayed and the glass, giving a pleasing look to the item. For example, if your object is 10 inches wide, 5 inches deep, and 8 inches high, your display case dimensions would be: Width: 12 inches Depth: 7 inches Height: 10 inches

The total weight of an item(s) should not exceed 10 lbs.

Yes, standard as well as custom display cases. There are three color options available for the base, emerald green, navy blue and scarlet red.

Yes. The cloth base can be easily removed by gently lifting one side and removing it through the top. All display cases, standard and custom, have a finished oak base that matches the rest of the case for those who prefer the look of oak.

There are two different finishes. "Golden Oak", which is a rich golden tone that can be found currently on contemporary oak cabinetry. And "Antique Oak", which is a slightly darker reddish-brown tone with an accent of age to the wood grain.

All globe displays with a wood pedestal are fixed in place. This keeps the ball secure if the display is moved to different locations or during dusting.

All Globe displays can be made from cherry, oak, maple or walnut.

A burl is a rare abnormal growth that occurs on a few trees. It can be identified by a large bulge or lump on the side of the tree or in some cases, completely encircles the log. The grain of burls has circling, wavy, knotty patterns that result in beautiful figures when cut.

The pens use a standard "Cross" style refill and the pencils use 0.7 mm lead. Both can be found at most office supply stores

Yes. However, additional time is required for the wood to dry properly. Please contact us for help to determine the best way to proceed before you cut your tree limb.

Yes. To request that your wood be returned simply place a note in with your wood when you send it to us stating "Please return unused portion with my order". All unused wood will be returned with your order.

Yes. If after you receive your memory pen you decide to order more, simply place an order for additional pens and contact us by email stating that your wood has already been submitted with a previous order.

The minimum size is 5/8 inch x 5/8 inch x 4-1/2 inches long. However, a larger piece of wood is desirable, if possible, in order to take advantage of the most desirable grain characteristics.

Almost any species of wood can be made into a pen/pencil. However, extremely soft wood will not yield as desirable a finish as harder woods.

Yes. When you order an ornament, select tree supplied by: "Great Display".

All ornaments will be shipped in November so they will arrive in time for Christmas.

Since Christmas trees are fresh cut your wood requires proper drying. Receiving your tree by March 1st allows us to apply a slow dry process to the wood which reduces its susceptibility to cracking.